SOLVING THE TOUGHEST MANAGEMENT CHALLENGES—TOGETHER GET STARTED

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LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud.  Consumers increasingly expect on-demand information and con
Story by Sanjay Mathur on December 9, 2011
Whirlpool Corporation has a very sophisticated talent management process, using traditional talent pool tools such as the 9-Box to rate and calibrate top talent.
Story by Nancy Tennant on October 30, 2013

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