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LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud.  Consumers increasingly expect on-demand information and con
Story by Sanjay Mathur on December 9, 2011
Understanding a company’s culture is a key component that leaders may ignore. When I took on a new role, an updated strategy was cited as top priority. What the team needed was a culture boost.
Story by Jonathan Becher on November 1, 2011
Sitting in her corner seat at the Noida, India office, Sheetal’s job entailed; ensuring successful ticket query responses for a premier national retail client based in North America.In any other s
Story by Pranay Singh on January 8, 2013

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