SOLVING THE TOUGHEST MANAGEMENT CHALLENGES—TOGETHER GET STARTED

The following is an excerpt from Gary Hamel's forthcoming book, What Matters Now , to be published in December 2011 by Jossey-Bass Business. In 1997 I bought an e-tablet from A.T. Cross, the pen company. Codeveloped with IBM, the CrossPad was hailed as a breakthrough product that would open up a...
Blog by Gary Hamel on October 7, 2011
American society appears to be undergoing a crisis in trust. Most of the major organizations that we depend upon, including governments of all types, corporations, our health care system, our financial institutions, and our schools all seem to be failing us. Indeed, I do not believe it is an...
Blog by John Mackey on March 18, 2010
"My Customer" is the platform Best Buy created to unleash and amplify the powerful voice of its 100,000+ frontline employees to share what they heard or learned from daily interactions with
Story by Steve Wallin on July 14, 2011