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Challenge Entries

francis-jeyaraj's picture
Leading without "Title" empowers ordinary employees and lower-level specialists the opportunity to really contribute and build an organization.
By Francis Jeyaraj on April 15, 2013
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There are 30 years of robust evidence to support the following conclusion:service businesses where employees have a positive service climate have customers who are more satisfied.
By Francis Jeyaraj on November 11, 2012