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richard-ferrers's picture
Apple is a 21st century innovation phenomenon. In the last ten years, Apple has risen in the Fortune 500 from #300 to #5 in 2013 (on current results).
richard-ferrers's picture
 Engaging with customers begins as soon a a new product is discussed and sometimes years before a customer will use it.
By Richard Ferrers on December 11, 2012
richard-ferrers's picture
Let's talk less about profit and more about value. Customer value. Let's talk about how we (as innovators) help customers create value.
By Richard Ferrers on December 9, 2012