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SOLVING THE TOUGHEST MANAGEMENT CHALLENGES—TOGETHER
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Building a Frictionless Company
So often, we set our company policies with a desire to balance customer interests against our own. But what if we designed a company to be
completely customer focused
?
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Story by
Michael Wilkes
Michael Wilkes
on November 11, 2011
Marketing
web design
website design
business model
sales model
customer service
service-oriented